2026 Summit Agenda

Agenda subject to change.


Thursday, October 15

6:30 pm-7:00 pm // Registration Opens

7:00 pm-9:00 pm // Kick Off Reception // Sponsored by Johnstone Supply // Salon 4
The Leadership Advantage

Angie Snow, ServiceTitan

Description: The tools of business have never been more accessible. AI, automation, software, and best practices are available to companies of every size. As those advantages become more common, one differentiator becomes increasingly valuable: leadership.

In this energizing keynote, Angie Snow shares why leadership is the driving force behind lasting success. Discover how the way you communicate, inspire, coach, and lead your team influences everything from customer experience and employee engagement to innovation and long-term growth.

Because while competitors can copy what you do, they can never duplicate how you lead.

Bio: Angie Snow is the Principal Industry Advisor at ServiceTitan, where she helps contractors strengthen leadership, elevate customer experience, and drive business growth. With nearly two decades in the trades, she brings a unique perspective shaped by her experience as a former HVAC business owner, business coach, and industry leader.

A certified John Maxwell Coach, Speaker, and Trainer, DISC consultant, and founder of Snow Business Coaching, Angie is passionate about developing leaders who inspire people, build strong cultures, and create lasting results. She is also a dedicated advocate for women in the skilled trades through her involvement with Women in HVACR, Women in Plumbing & Piping (WiPP), and the LadyTitans community.

An award-winning speaker and recognized industry leader, Angie combines practical business strategies with inspiring stories that leave audiences motivated to lead with greater purpose and impact.


Friday, October 16

7:00-7:30 am // Registration, Breakfast
7:15-1:15 pm // Exhibit Hall Open
Coffee Station Sponsored by NEIF open all day


7:30-7:45 Welcome // Salon 4
Kerri Raynor, Raynor Services & NJ ACCA President


7:45-8:45 am // Keynote Speaker // Sponsored by South Jersey Gas & Elizabethtown Gas // Salon 4
The Five Shifts: What It Really Takes to Grow Your HVAC Business
Rick Gutenmann, MAP Consulting

Description: Growth doesn't break HVAC companies. Complexity does.

Whether you're leading a family-owned business with 15 employees or managing a multi-location organization with hundreds of team members, every stage of growth requires leaders to think differently. The habits that helped build today's success often become the very things that limit tomorrow's growth.

As companies expand, communication becomes more difficult, accountability weakens, decision-making slows, and leaders find themselves solving more problems while creating fewer opportunities.

In this engaging keynote, attendees will discover the five critical leadership shifts that allow HVAC companies to grow without growing chaos. Through practical examples and real-world strategies, leaders will learn how to build stronger managers, create predictable execution, develop future leaders, and build an organization that performs consistently at every level.

The principles apply whether your next goal is adding another truck, opening a second location, or leading a national organization.

You Will Learn

  • Why every stage of growth requires different leadership
  • The five leadership shifts that separate companies that scale from those that stall
  • How to reduce owner and executive dependence without sacrificing quality
  • Why accountability systems outperform heroic leadership
  • How operating rhythms improve communication, execution, and profitability
  • What great HVAC companies do differently to sustain growth through people, systems, and culture
Bio: Rick Gutenmann is a Senior Consultant at MAP with more than 35 years of experience in leadership, higher education, entrepreneurship, and business operations. After earning tenure at Stony Brook University, he founded an award-winning custom home construction company before transitioning to business consulting and the HVAC industry. As a leader at Goettl Air Conditioning and Plumbing, he created the Goettl Academy, helping the company earn MAP's President's Award for seven consecutive years. Today, Rick helps organizations improve performance through accountability, leadership, and alignment.


8:45-9:00 am // Short Break and Exhibit Hall

9:00-10:00 am // Breakout Session 1

Ryan Richardson, Department of Labor

David Fox, Fox & Partners

Trevor Reinwald, Milwaukee Tool

Hap Haven, CLEAResult


10:00-10:15 am // Short Break and Exhibit Hall


10:15-11:15 am // Breakout Session 2

Rich Gibson, Daikin

Jennifer Bagley, CI Web Group

Do You Do Retrofits?

Ed Janowiak, ACCA National

Description: In this session, you will learn how to apply ACCA Manuals J, S, D, and T to existing homes.

More importantly, we will cover the use of Fan Law 2 to determine whether an existing duct system can handle the airflow requirements of a new system.

With the rise of electrification, heat pumps often require greater airflow than traditional air conditioning systems. You will learn a mathematical process, using static pressure measurements to forecast the external static pressure of a new system based on data collected from an existing one.

Stop relying on hope and guesswork. Start applying math and proven principles.

Addressing Unlicensed HVACR Activity
Joe Navarra, HVACR Comfort Pro 

Description:
 Learn how to identify unlicensed individuals working in the HVACR industry and the steps you can take to report them. This session will explain how to work with the New Jersey HVACR Board and County Prosecutors' Offices, including investigators, to help protect consumers, support licensed contractors, and strengthen the industry.


11:15-1:15 pm Lunch // Sponsored by Intek // & Exhibit Hall


1:15-2:45 pm Breakout Session 3

From Strategy to Service Calls: Building an Accountability System That Drives Daily Execution // Salon 4
MAP Team

Description: Every HVAC company has goals.

The organizations that consistently outperform their competition are not necessarily the ones with the best strategy. They're the ones that execute consistently every day.

This highly practical breakout transforms the ideas from the keynote into an operating system leaders can implement immediately. Participants will learn how to create accountability without micromanaging, improve communication across departments, use metrics that actually matter, and establish leadership routines that keep everyone moving in the same direction.

Whether you lead one team or multiple locations, you'll leave with practical tools that improve execution across sales, service, installation, operations, and administration.

You Will Learn

  • How to create ownership and accountability at every level
  • The weekly leadership rhythm that keeps teams aligned and focused
  • How to turn goals into measurable daily actions
  • Conducting accountability conversations that improve performance
  • Using scorecards to coach people instead of simply measuring them
  • Building consistency across sales, service, installation, dispatch, and office operations
  • Identifying the few key metrics that predict future performance instead of explaining past results
  • Practical tools that can be implemented immediately after the conference
Rebates vs. Code: Are You Being Set Up to Fail?

Ed Janowiak, ACCA National

Description: There is an increasing disconnect between electrification goals, heating requirements, and the tendency to install oversized air conditioning systems.

Oversizing has never been acceptable. Code requires adherence to Manual S, which mandates selecting equipment that meets the latent load on a design day. However, in some applications, attempting to meet heating loads with heat pumps can result in systems that lack sufficient latent capacity, leading to oversized cooling equipment.

In this session, we will examine exactly what the ACCA manuals state and leave it to you to compare those requirements with the incentives and rebate structures in your local market.

Elite Software: Residential HVAC Design Overview
Joe Navarra, HVACR Comfort Pro

Description:
 Get an introduction to Elite Software's RHVAC program and its role in residential HVAC system design. This session provides an overview of ACCA Manuals J, S, and D, demonstrating how proper load calculations, equipment selection, and duct design work together to create efficient, high-performing HVAC systems.


2:45-3:00 pm // Short Break


3:00-4:00 pm // Utility Panel
4:00-4:15 pm // Short Break


4:15-4:45 Closing Session // Salon 4
Carl Ippoliti, Carrier / Bryant, Peirce Phelps
Building Your Legacy

Description: A powerful message on leadership, purpose, and the legacy you build through everyday decisions. Legacy isn’t built in one moment.

It’s built through the choices you make, the people you impact, and the standard you hold every day.

This session challenges you to think beyond success and focus on the lasting influence you leave behind — in business, leadership, and life.


4:45-6:00 pm Summit Wrap Up/ Cocktail & Appetizer Networking Event // Salon 4
Must be present to win prizes.